Recently published – Regulation and consumer protection in a converging environment

It is with pleasure that we introduce our new report on Regulation and consumer protection in a converging environment.

The report describes and analyses the various resources, strategies and tools regulators need to improve the enforcement of national laws, rules and regulations governing consumer protection in a converging environment. The “golden rules for convergence” need to balance the following regulatory objectives:

  • Encourage investment in high-speed networks and advanced technological solutions ;
  • Protect innovators, creators and consumers from counterfeiting and piracy associated with the online distribution ;
  • Promote and safeguard e-commerce ;
  • Ensure consumers have all the information they need to make informed choices and have adequate protection and redress mechanism if things go wrong ;
  • Create a simpler, clearer regulatory framework and level playing field for distributors of content.
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